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Help
   Please click on the appropriate help topic below. If you need further assistance, please contact us by calling 1-800-968-7301.
Ordering
Placing an order online with WMU is easy: Finding Items Adding Items to Your Shopping Cart Proceed to Checkout Enter Your Details Review and Submit Your Order
We accept MasterCard, Visa, and LifeWay for online orders. (LifeWay is accepted for Churches only—individual accounts are not accepted.)
You can use this Web site to order quantities of up to 300 units of a single product—just click on "50+" in the quantity selection drop-down list, and the page will automatically reload to allow you to select quantities larger than 50.  back
Shipping and Tax Information
Shipping prices vary depending on method of delivery and total dollar amount of order. Please see the Shipping and Tax Information page for specifics. WMU is required by law to collect tax from residents of Alabama. Please see the Shipping and Tax Information page for specifics. back
Privacy and Security
Woman’s Missionary Union, SBC, takes seriously the issue of safeguarding your privacy online. Please see our security page for more information on this topic. We use Secure Sockets Layer &$40;SSL) encryption, the industry standard and best available secure transaction technology. When the little yellow lock ( WMU employs a digital security certificate from Thawte, a leading Internet security certificate authority. Credit card data is encrypted using 128-bit SSL encryption. Please see our security page for more information on this topic. back
Returns
If you are not completely satisfied with the products you have received, you may return them for a full refund or replacement within 30 days of purchase. (Note: Dated magazines, kits, and Digital Downloads are nonreturnable.) Return instructions are on the back of your packing slip. Please see the Product Return page for more information. Product can be returned if in salable condition. Product must be returned within 30 days of purchase. Dated magazines, resource kits, and picture sets are nonreturnable. Please see the Product Return page for more information. Packing and Sending Your Return All returns must be prepaid. For your protection, we suggest you return merchandise via insured mail, UPS, or other insured carrier. Please see the Product Return page for details. back
Our store works like most Internet shopping sites—you use a search feature to find products you want to purchase, place your items in your shopping cart, and, when you're ready to check out, you provide payment and address information. WMU ships the order to you. Please see the Assistance for New Customers section above for more help. Please see the Product Return page for details. How much does it cost to ship an item? Shipping prices vary depending on method of delivery, and total dollar amount of order. Please see the Shipping and Tax Information page for specifics. A promo code is a special code customers may use to qualify for discounts. WMU, like many businesses, uses promo codes to test the feedback and sales volumes generated from various forms of promotions and advertising. If you have not been provided with a promo code, please leave this field blank during checkout. What does WMU do with my personal information? WMU does not share your personal information with third parties. Please see our security page for more information on this topic. How do I find a particular product? You can find a product by browsing to a specific category, shopping by WMU organization, or you can use the handy Search feature. Is it safe to use my credit card online? Yes—as long as you trust the site you are communicating with not to misuse the information, and as long as you are communicating the information securely. When the little yellow lock ( WMU employs a digital security certificate from Thawte, a leading Internet security certificate authority. Credit card data is encrypted using 128-bit SSL encryption. Please see our security page for more information on this topic. How can I place an order by postal mail? To place an order by mail, please print out the order review page (step 2 of the checkout process) and mail with payment to:
Woman's Missionary Union PO BOX 830711 Birmingham, AL 35283-0711 How do I renew a subscription? Please call 1-800-968-7301 to renew your subscription. Does WMU accept international orders online? No, WMU only accepts online orders from the fifty U.S. states and Puerto Rico. To place international orders, please call 1-205-991-4933. Do I have to pay tax on my order? Currently, WMU is only required to collect tax on Alabama orders. Please see our Shipping and Tax Information page for details, or see the above Shipping and Tax help topic above. Does WMU accept Customized Church Services (CCS) orders on the Web? Due to the complex nature of these orders, we ask that you mail CCS orders with payment to:
PO Box 830711 Birmingham, AL 35283-0711 There is a problem with an order I received. What should I do? If the mistake was WMU's fault, we'll make it right. Please see the Product Return page for details. Can I order free items through this Web site? Free items are not available on our Web site at this time. Please call 1-800-968-7301 with questions about availability of specific items. Can I ship to multiple addresses? You cannot ship to multiple addresses from this Web site. Please call 1-800-968-7301 to place your order. back
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) appears in your Internet browser program, communications between you and the server computer are encrypted, so they are secure. Even if your data were intercepted, your credit card data would be unreadable due to this encryption.
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