Tax, Shipping, and Delivery
TAX INFORMATION
In accordance with applicable state and local laws, WMU is required to charge sales tax in certain localities. As a general rule, it is the laws of the state of delivery that determine whether sales tax will be due on your transaction.
WMU does not collect sales or use tax in all states. Even if we do not collect sales tax from you, you may owe sales or use tax on your purchase unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year, reporting all of the taxable purchases that were not taxed, and to pay the tax on those purchases. Details of how to report these taxes may be found at the websites of your respective taxing jurisdictions.
For our tax-exempt customers, WMU does not collect sales tax if we have your exemption certificate on file. If your church/organization is tax exempt, please email a copy of the exemption certificate to customerservice@wmu.org. The tax exemption certificate will remain on file, unless the church/organization is incorporated in a state where tax exemption certificates expire. It is the responsibility of the purchaser to indicate that the purchaser's church/organization is tax exempt and to ensure that a current tax exemption certificate remains on file with national WMU.
SHIPPING RATES
Shipping and handling charges for product orders are calculated on the total dollar amount of the order as shown in the table below. Digital downloads (electronic files) and subscription prices (magazines, etc.) are not included in the calculation. If expedited shipping is needed, please call WMU Customer Service (1-800-968-7301), Monday-Thursday, 8:00-5:00 p.m. (CT), to place your order; second day air or next day air shipping rates will apply.
| From | To | Standard Shipping | Second Day Air | Next-Day Air |
| $0.01 | $24.99 | $4.00 | $27.00 | $40.00 |
| $25.00 | $39.99 | $8.00 | $27.00 | $40.00 |
| $40.00 | $69.99 | $10.00 | $27.00 | $40.00 |
| $70.00 | $99.99 | $15.00 | $38.00 | $56.00 |
| $100.00 | $199.99 | $25.00 | $54.00 | $69.00 |
| $200.00 | $299.99 | $35.00 | $79.00 | $119.00 |
| $300.00 | $399.99 | $45.00 | $107.00 | $159.00 |
| $400.00 | $499.99 | $55.00 | $134.00 | $198.00 |
| $500.00 | UP | $75.00 | $161.00 | $238.00 |
Note there is no charge for shipping subscription items. Shipping charges also are not applied to digital downloads, as you will be presented with a link to download your file(s) immediately after checkout.
ALL OTHER PRODUCTS- Standard Shipping: Allow 7-10 business days for delivery. (See rates above.)
- Next-Day Air*: Allow 1 business day for delivery. (See rates above.)
- Second-Day Air*: Allow 2 business days for delivery. (See rates above.)
*This shipping option is not available for orders placed online. For this expedited shipping, please call WMU Customer Service (1-800-968-7301), Monday-Thursday, 8:00-5:00 p.m. (CT) to place your order. Next-Day Air/Second-Day Air orders received after 1:00 p.m. (CT) will ship the following business day. Please note business day calculations do not include weekends or holidays.
DELIVERY QUESTIONS
SUBSCRIPTIONSPlease allow 4-6 weeks for delivery of the first issue of new subscriptions. In the event of a shipping delay or missed issue, please call WMU Customer Service (1-800-968-7301), Monday-Thursday, 8:00-5:00 p.m. (CST) or email cs@wmu.org so we can check on the status of your subscription. Please know we are also happy to send a digital file of your publication so you have the content right away as you look forward to receiving your printed copy in the mail.
PRODUCTSYou will receive an email notification when your product order leaves our warehouse, along with tracking information. If you have any questions about your order, please call WMU Customer Service (1-800-968-7301), Monday-Thursday, 8:00-5:00 p.m. (CST) or email cs@wmu.org and we will be happy to assist you.