Tax, Shipping, and Delivery

TAX INFORMATION

FOR THOSE WHO ARE NOT TAX EXEMPT
Due to Federal mandates (South Dakota vs. Wayfair, Inc.), for those who are not tax exempt WMU collects sales tax in a number of states: Alabama 9%, Illinois 6.25%, Indiana 7%, Kentucky 6%, Louisiana 4.45%, Maryland 6%, Michigan 6%, Mississippi 7%, Pennsylvania 6.34%, Texas 8%. Arkansas, California, Florida, Georgia, Missouri, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, and Virginia are computed to include applicable jurisdiction taxes as well as state taxes.

FOR THOSE WHO ARE TAX EXEMPT
Taxes will not be collected for those organizations who have tax exempt status with the United States Internal Revenue service. If your church/organization is tax exempt, please email a copy of the exemption certificate to customerservice@wmu.org. The tax exemption certificate will remain on file, unless the church/organization is incorporated in a state where tax exemption certificates expire. It is the responsibility of the purchaser to indicate that the purchaser’s church/organization is tax exempt and to ensure that a current tax exemption certificate remains on file with national WMU. PLEASE NOTE: Sales tax exemptions can only be used on orders paid for by the church/organization named on the certificate.

SUBSCRIPTIONS
Tax laws regarding subscriptions vary from state to state. Subscriptions will be taxed according to individual state requirements.

SHIPPING RATES

Shipping and handling charges for product orders are calculated on the total dollar amount of the order as shown in the table below. Digital downloads (electronic files) and subscription prices (magazines, etc.) are not included in the calculation. If expedited shipping is needed, please call WMU Customer Service (1-800-968-7301), Monday–Thursday, 8:00–5:00 p.m. (CT), to place your order; second day air or next day air shipping rates will apply.

From To Standard Shipping Second Day Air Next-Day Air
$0.01 $19.99 $4.00 $27.00 $40.00
$20.00 $39.99 $8.00 $27.00 $40.00
$40.00 $69.99 $10.00 $27.00 $40.00
$70.00 $99.99 $15.00 $38.00 $56.00
$100.00 $199.99 $25.00 $54.00 $69.00
$200.00 $299.99 $35.00 $79.00 $119.00
$300.00 $399.99 $45.00 $107.00 $159.00
$400.00 $499.99 $55.00 $134.00 $198.00
$500.00 UP $75.00 $161.00 $238.00

Note there is no charge for shipping subscription items. Shipping charges also are not applied to digital downloads, as you will be presented with a link to download your file(s) immediately after checkout.

ALL OTHER PRODUCTS

  • Standard Shipping: Allow 7–10 business days for delivery. (See rates above.)
  • Next-Day Air*: Allow 1 business day for delivery.  (See rates above.)
  • Second-Day Air*: Allow 2 business days for delivery. (See rates above.)
*This shipping option is not available for orders placed online. For this expedited shipping, please call WMU Customer Service (1-800-968-7301), Monday–Thursday, 8:00–5:00 p.m. (CST) to place your order. Next-Day Air/Second-Day Air orders received after 1:00 p.m. (CST) will ship the following business day. Please note business day calculations do not include weekends or holidays.

DELIVERY QUESTIONS

SUBSCRIPTIONS
Please allow 4–6 weeks for delivery of the first issue of new subscriptions. In the event of a shipping delay or missed issue, please call WMU Customer Service (1-800-968-7301), Monday–Thursday, 8:00–5:00 p.m. (CST) or email cs@wmu.org so we can check on the status of your subscription. Please know we are also happy to send a digital file of your publication so you have the content right away as you look forward to receiving your printed copy in the mail.

PRODUCTS
You will receive an email notification when your product order leaves our warehouse, along with tracking information. If you have any questions about your order, please call WMU Customer Service (1-800-968-7301), Monday–Thursday, 8:00–5:00 p.m. (CST) or email cs@wmu.org and we will be happy to assist you.